Inspire display not showing

[mac_attack]

If I press the button, it vibrates like its on, but the display is black. No time display,  no nothing. It's  attatched to the charger cable so it's not out of juice.

[jenandthegang]

Awesome! Worked great the first try. Thank you!

[spikesdad]

I want to turn on my device and begin using it I just bought an inspire HR its fully charged screen stays blank if I push button on the side of the watch a graphic of circles appears and  a web address to set up nothing else goes forward from there

[evann]

Just got my second inspire hr in the mail and I had the same problem again.  Horizontal line and nothing else displayed on the screen.  Tried the 15 second button hold and still not working.  

[Pattichad]

Did this 3 times, nothing.

[smilleroien]

This worked for me, too! Thank you!

[DebbyLT]

I wish I could say it worked for me. Display is dead, no vibration. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @DebbyLT.

I am sorry that you are going through the same situation, I understand how you are feeling and appreciate your efforts. I would like to confirm if you've restarted your device by following the steps in How do I restart my Fitbit device? If your device is not vibrating, please check our troubleshooting tips in Why didn't my Fitbit device alert me? 

Hope this helps. 

[RFS1948]

I hit the face of mine several time till the water lock appeared, and then turn that off; back to normal now.

[LiliyaFitbit]

It’s good to see you in the community, @RFS1948.

Thank you for joining the thread and sharing your experience and solution. For more information about your device's display, see How do I navigate my Fitbit device? 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums!

[fairies]

Just had this happen too... got a replacement and its exactly the same problem. sooooooooo frustrating

[LiliyaFitbit]

Welcome to the Fitbit Community, @fairies.

I am sorry that you are going through the same situation, I understand how you are feeling. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they already have all the details and special tools to continue assisting you. 

See you around.

[JoGee777]

Sadly this has not worked for me, my Fitbit remains dead!!  This is my second fitbit and it’s only lasted 8 months. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @JoGee777.

Thank you for joining the thread and sharing the details of the issue with your device. I understand how you are feeling and if you've followed already our complete troubleshooting tips in this help article, I recommend getting in touch with our Support team so they can evaluate your tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.

See you around.