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Inspire display not turning on

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‎07-03-2020 07:48 - last edited on ‎07-07-2020 20:50 by Fitbit Moderator

‎07-03-2020 07:48 - last edited on ‎07-07-2020 20:50 by Fitbit Moderator

I just got a Fitbit inspire, and paired it to my phone and updated it.  The Fitbit is fully charged, and midway through the update, the screen turned off, and now it's not responding at all.

 

Moderator Edit: Clarified subject

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‎07-07-2020 20:49

‎07-07-2020 20:49

Hi @thetaspirit, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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