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Inspire display not turning on

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‎08-07-2020 08:59 - last edited on ‎08-07-2020 12:31 by Fitbit Moderator

‎08-07-2020 08:59 - last edited on ‎08-07-2020 12:31 by Fitbit Moderator

My Inspire does not light up even after rebooting and changing the click face as recommended.. any ideas?

 

Moderator Edit: Clarified subject

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‎08-07-2020 12:31 - last edited on ‎07-11-2025 10:48 by Fitbit Moderator

‎08-07-2020 12:31 - last edited on ‎07-11-2025 10:48 by Fitbit Moderator

Hi @SG100 , welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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