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Inspire display won't stop flashing and drains battery

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‎12-17-2020 05:58 - last edited on ‎12-17-2020 16:20 by

‎12-17-2020 05:58 - last edited on ‎12-17-2020 16:20 by

The display on my Inspire keeps flashing and draining my battery.  I did the suggestions that I found by charging the battery holding the button-down for 5 seconds to reset it.  I changed the clock face but it still continues to flash and drain my battery. I found several other people are having this issue.  

 

 

Moderator edit: subject for clarity 

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‎12-17-2020 15:52

‎12-17-2020 15:52

Welcome to the Fitbit Community, @lilabby.

 

Thanks for trying to troubleshoot this issue before reaching out. I've shared your case with our Support team and they will continue assisting you on this matter. Please keep an eye on your inbox for further instructions.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-29-2021 06:33

‎06-29-2021 06:33

Same with me.  I have to take it off and the eventually it stops flashing.  I've even loosened the length of the band.  I have reset it about 20 times.  It is so frustrating.

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‎06-30-2021 20:05

In response to Melissa121368

‎06-30-2021 20:05

Welcome to the Fitbit Community, @Melissa121368.

 

Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I am sorry to hear about the frustration this situation has caused. I appreciate your troubleshooting efforts and recommend getting in touch with our Support team so they can evaluate your tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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