Inspire doubling my steps

[WPrice]

I always have used the Fitbit Zip but as you no longer carry it, I bought the Inspire. I love everything about it, except it is at least doubling my steps!  I have reset it, hoping that it would correct the problem, but it has not. So very disappointed!!  I’m back to my old zip, which is accurate, but I liked the Inspire!!!  I know I could buy a clip for it, but wanted a wrist Fitbit!!  A very unsatisfied customer!!

[AlvaroFitbit]

@WPrice Welcome! It's good that the community is growing!

Let me help you with your Inspire over counting steps. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.

Let me know how it goes.