help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire has stopped vibrating for notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2022 12:10

‎08-23-2022 12:10

My Inspire is several years old.  I recently started with a problem where it does not vibrate for any notifications. It worked perfectly for at least a year or more. Now it will not vibrate at all.  The notifications and phone calls are still coming through and if I am looking down I can see them, but no alerts.  I have tried rebooting the device twice and "always vibrate" is turned on. I am beginning to believe that maybe it is just time for a new device.  Has anyone had this problem where I feel like I have tried it all and nothing is working? Can it just be possible that whatever produces the vibration is no longer working? Is there anything else I can try?

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎08-25-2022 05:10

‎08-25-2022 05:10

Hi, @khristine1968  could your Inspire be in sleep mode?  You can check on the “settings” menu on the Fitbit.  Alternatively could your phone be in Do Not Disturb mode?

 

If you are ready for an upgrade, the just announced Inspire 3 looks great.  With a colour screen it will solve what I think is the biggest problem with the earlier versions of Inspire - hard to see the screen in sunlight.  Inspire 3 is available for preorder now at the online Fitbit store.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes

‎08-25-2022 08:32

In response to Julia_G

‎08-25-2022 08:32

No unfortunately it is not in sleep mode and Do Not Disturb is not on on my phone.  I have tried pretty much everything.  I just think that perhaps it is time to replace the device.  Thanks for your help.

Best Answer
0 Votes

‎08-25-2022 12:52

In response to khristine1968

‎08-25-2022 12:52

Hi, @khristine1968 , you might be right.  The Inspire has a very small vibrator motor built in and it sounds like this has failed.  I would recommend getting in touch with Fitbit Customer Support on Contact.Fitbit.com .  Although your Inspire will by now be out of warranty I know that they are sometimes able to offer a discount to loyal Fitbit customers looking to upgrade.  Worth a try!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes

‎08-26-2022 06:50

In response to Julia_G

‎08-26-2022 06:50

Thank you so much for your advice.  I was wondering what generated the vibration.  I will contact fitbit to see if anything can be done.  If not, I will look into a newer model.  Once again thank you.
Best Answer
0 Votes