09-03-2020 08:50
09-03-2020 08:50
hi, I'm not receiving notifications on the fitbit. Is Xiaomi Redmi note 8t compatible with the notification service of my fitbit inspire hr?
09-03-2020 09:01
09-03-2020 09:01
Hi @Alfodea I don't see it on the list of compatible devices? click to see
09-03-2020 09:12
09-03-2020 09:12
it is not present in any of the compatible lists, but not even in the incompatible list.
09-03-2020 09:22
09-03-2020 09:22
See if you meet the basic requirements of Bluetooth 4 and Android 7. My friend just got a Moto E phone and it's not on the list of compatible, but it is working fine.
09-03-2020 09:34
09-03-2020 09:34
it is android 9 and bluetooth 5. thank you for answer.
09-03-2020 10:28
09-03-2020 10:28
Be sure you've set up your phone to allow Fitbit notifications. You try the test call?
09-04-2020 14:35
09-04-2020 14:35
yes I tried and it works, the application connects, but I do not receive social notifications (whatsapp, Instagram etc.) it tells me I have to restart the device to enable notifications, I did, but it doesn't work.
09-04-2020 16:26
09-04-2020 16:26
here is something a moderator posted about phones being compatible:
"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device.
We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.
If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "