Inspire hr play store doesn't have Fitbit app

[Olddognc]

Had to rebuild phone from factory reset. When I got to the Fitbit app the play store marked this app for my moto E4 not available. Need help need the app 

[Odyssey13]

Hi @Olddognc  you need a minimum of Android 8 in order to find and use the app from Google Play Store. Probably having to reset your phone wiped off the app, which is unfortunate. Sorry this happened, but there is no workaround unless you have at least Android 8.

[Olddognc]

Thanks for the info. I am at 7.1.1 but don't understand why I was able to download and use the app for a couple years before the reset of the phone. Did they upgrade the Fitbit app? Any idea how to get the sleep data on a laptop with WIN 10. All the rest of the data shows up in the Fitbit app on the laptop.

[Odyssey13 · Accepted solution]

@Olddognc the change happened sometime this summer and when it did, the versions for older Android systems were removed. The apps are updated periodically and sometimes people don't have it set for automatic updates. It does seem that the company is phasing out use on computers as more people use their smartphones. If your laptop isn't showing sleep data, you might not be able to get it. Is the laptop your Windows 10?

[Olddognc]

Yes laptop is WIN 10. I guess if I need to spend money maybe Apple watch is the best choice. Thanks for your help Happy Holidays