02-27-2020 10:40
02-27-2020 10:40
I just got a Fitbit inspire hr, and it won’t track my sleep it just has a greyed out half moon with 2 small dots under it. It also won’t receive text notifications or any other notifications no matter what I do, please help if this sounds familiar??
02-28-2020 13:56
02-28-2020 13:56
@CKLOGAN Welcome to the Community. Thanks for letting me know that you just got an Inspire HR.
I appreciate the details mentioned. In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you.
I'll be around if you have any additional questions.
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