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Inspire is frozen

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‎02-17-2020 14:03 - last edited on ‎02-20-2020 09:55 by Moderator Alum

‎02-17-2020 14:03 - last edited on ‎02-20-2020 09:55 by Moderator Alum

Been out and checked my steps, got home and my Fitbit just froze on the clock, any ideas?

 

 

Moderator edit: subject for clarity

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‎02-17-2020 16:50

‎02-17-2020 16:50

Hi @Demi2933  Try restarting it several times. If that doesnt unfreeze it then younwill need to contact Support 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-20-2020 09:55

‎02-20-2020 09:55

Welcome to the Community, @Demi2933 and @NellyG, thanks for the input.

 

I was able to see here that our friend @NellyG provided some instructions in order to fix this freezing issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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