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Inspire is not connecting with Samsung A56

‎06-16-2025 14:39 - last edited on ‎06-19-2025 14:53 by Fitbit Moderator

‎06-16-2025 14:39 - last edited on ‎06-19-2025 14:53 by Fitbit Moderator

Inspire 1 tracker,model fb412. Fully charged,connected to charger.

Samsung a56, fitbit app last version. 

During registration fitbit show 4 digit code, I enter it on app, after it had an error something went wrong, exit or try again. Several attempts same error.after exit i see registered device with 0% charge, sync doesn't work.

All and everything were rebooted several times, reinstalled,all permissions provided,

please help, my wife is very angry that her phone doesn't work with lovely tracker 🙂

 

Moderator edit: clarified subject.

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‎06-19-2025 14:28

‎06-19-2025 14:28

@OlegR777 , A warm welcome to the Community! thank you for your message and efforts. 

Do you get an error message during the setup process?
Have you tried the setup with Wifi or mobile data?

In the meantime I suggest you read this: Why can't I set up my Fitbit device?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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