Inspire is not tracking my sleep properly

[simon66]

Hi there,
I'm having a problem with sleep tracking with my Inspire I wonder if anyone can help me.

As soon as I get into bed I press the Begin Sleep Now button on my iPhone. When I check my Dashboard in the morning, I often find that it has not started to until about six hours later.

I set and reset the timezone on both the iPhone and Mac app but it has made no difference.

Any help would be really appreciated.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @simon66, it's great to see you in our Fitbit Community. I'd like to follow up and help you with your Fitbit Inspire since it won't track your sleep properly. By the way, thank you for trying to get this issue resolved before contacting our forums.

Please restart your Fitbit Inspire as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep.

Finally, monitor your Fitbit Inspire and see if it tracks your sleep data properly.

Keep me posted on the outcome.