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Inspire is not tracking my steps

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‎10-25-2022 12:19 - last edited on ‎10-27-2022 12:42 by Fitbit Moderator

‎10-25-2022 12:19 - last edited on ‎10-27-2022 12:42 by Fitbit Moderator

I’ve walked my dog and have been walking most of the day today. Fitbit still reads 0 steps.

 

Moderator Edit: Clarified subject

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‎10-27-2022 12:43 - edited ‎08-04-2023 04:23

‎10-27-2022 12:43 - edited ‎08-04-2023 04:23

Hi there, @valzbear. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Inspire.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Inspire & Inspire HR board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-27-2022 12:43 - edited ‎08-04-2023 04:23

‎10-27-2022 12:43 - edited ‎08-04-2023 04:23

Hi there, @valzbear. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Inspire.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Inspire & Inspire HR board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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