Inspire just stopped working/not turning on

[Momsthoughts]

My fitbit just stopped working.  The last sync was 5am. It was charged.  

What now? 

Moderator Edit: Clarified subject

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

You try anything here on the article for trouble syncing? see if any of this helps - click to read

[Momsthoughts]

The fitbit stopped. It doesn't turn on. It's not my phone or syncing to an app... the fitbit died while I was sleeping. Just won't turn on. 

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[Momsthoughts]

It's not my phone or phone app, the actual Fitbit stopped working, it won't turn on. It died while I was sleeping with a full charge.  It just won't turn on.  It stopped syncing at 5 am... while i was sleeping and wearing it.   So it was still syncing etc.... then...died. won't turn on.

[RobinMiller73]

My FitBit Inspire did the same thing.  It won’t turn on and it charged through the night. 

[AlvaroFitbit]

@Momsthoughts @RobinMiller73 Thanks for stopping by!

Let me help you with your unresponsive Fitbit Inspires. Not sure if this may be a display issue or a battery one so I suggest you try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help your device charge.

@Odyssey13 thank you for your help here.

Let me know how it goes.

[Momsthoughts]

I cleaned the contacts. I tried restarting.  It's dead. D E A D.   

It last sync'd at 5am and battery was full.  It never sync'd again despite a full battery.  Ive tried charging it,  restarting it,  e.t.c.  nothing works.  It died at 5am while I was sleeping