help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire lost data after being out of charge for 24 hours

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-23-2021 23:23

‎12-23-2021 23:23

Forgot my charger on holiday and only just found a replacement. Fitbit is now fully charged but doesn’t show my data and  when I login to my account online all recent ( for at least 6 months) is missing. 

Best Answer
Labels:
1 REPLY 1

‎12-27-2021 20:13

‎12-27-2021 20:13

Hey you, welcome to the Fitbit Community @thwippersnapple. Many thanks for trying those troubleshooting steps. 

 

I just checked with our Customer Support team and confirmed that you have an open case with them. I advise you to reply them and continue the assistance. 

 

See you around. 

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
Best Answer
0 Votes