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Inspire not connecting to Blue tooth

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‎11-23-2019 06:56

‎11-23-2019 06:56

Daughter got a brand new inspire today with her birthday money and it won't connect with blue tooth to any device in our  house at all ?! 

Tried trouble shooting on you tube and on fit bit website and nothing works ! 

We have a Samsung s7 

An ipad mini and an iPhone 6s here it says it's compatible so why won't it sync. .

Upset daughter and angry mum 😠

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‎11-23-2019 07:51

‎11-23-2019 07:51

Hello @Curlycazo  why not get with support and have someone walk you through the process, so it will be easier for you all. Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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