06-30-2019
21:08
- last edited on
07-01-2019
12:40
by
AlvaroFitbit
06-30-2019
21:08
- last edited on
07-01-2019
12:40
by
AlvaroFitbit
Hi! So I just got the Inspire Fit Bit, and paired with my Huawei Y9 2019 and everything was working out fine except for the notifications. I do receive notifications but every time I see the "Notification service not running. A phone restart is required to re-enable notifications on your tracker.." and then stop receiving them until I re start and do a lot of stuff, and then I get notifications again, I noticed that if I delete the app from my phone "taskbar" the notification alert will show up again. I have already looked up on the internet for the causes and I have deleted the Fitbit app already, updated the software of my tracker and checked the software of my phone but I don't know what else to do for it to work correctly without me having to check on the notifications every five minutes. Thank you!
Moderator edit: updated subject for clarity
07-01-2019
12:41
- last edited on
03-21-2025
10:22
by
MarreFitbit
07-01-2019
12:41
- last edited on
03-21-2025
10:22
by
MarreFitbit
@linaivcd Welcome to the Fitbit Community! I hope you're doing well!
Let me help you with your Inspire notifications and thank you for troubleshooting this issue. You can try the following:
Let me know how it goes.
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04-05-2020 07:48
04-05-2020 07:48
I have followed your instructions but I still have the error.