06-27-2021 03:10 - last edited on 06-28-2021 11:05 by LiliyaFitbit
06-27-2021 03:10 - last edited on 06-28-2021 11:05 by LiliyaFitbit
Recently my Inspire has stopped getting text and call notifications. I've restarted my phone and Fitbit. I've checked the settings on my phone, in the Fitbit app, and in the texting app. I've contacted the texting app support, and the conclusion is that it is probably a device issue. Any suggestions to fix this? Thank you.
Moderator edit: subject for clarity
06-28-2021 11:03
06-28-2021 11:03
It’s good to see you in the community, @ohsing.
Thanks for the details shared in your post and for already trying to resolve the issue. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications and the troubleshooting instructions this help article: How do I get notifications from my phone on my Fitbit device?
Hope this helps.
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