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Inspire not recording sleep

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‎09-16-2019 15:48 - last edited on ‎09-17-2019 08:10 by Fitbit Moderator

‎09-16-2019 15:48 - last edited on ‎09-17-2019 08:10 by Fitbit Moderator

For about a week my sleep has not being shown on my phone or my computer and during the previous week it worked on some days and not on others . My Fitbit is an Inspire only about 6 months old . 

 

 

Moderator edit: updated subject for clarity

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‎09-17-2019 08:11 - last edited on ‎01-31-2025 10:47 by Fitbit Moderator

‎09-17-2019 08:11 - last edited on ‎01-31-2025 10:47 by Fitbit Moderator

@Sylter Welcome! Thanks for being part of our Community! 

Let me help you with your sleep not being recorded. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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‎09-17-2019 18:54

In response to AlvaroFitbit

‎09-17-2019 18:54

How do I restart my device ? 

 

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‎05-08-2020 03:31

In response to AlvaroFitbit

‎05-08-2020 03:31

My new Inspire didn't record my sleep last night.  Since I'm an insomniac, I really keep track of it.  Entering it manually doesn't help.  The tracker I just got yesterday.  It recorded everything else.

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