Inspire not showing Hourly activity goal anymore

[MeghanB1]

My Fitbit Inspire used to show me how many different exercises I had done (it was like a little circle which would fill up a little section every-time you exercised) but one day it disappeared and I don’t know what happened to that data or how to make it so that it shows up on my Fitbit again.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @MeghanB1, welcome to the Community Forums, sorry for the delay in responding your post.

Thanks for all the details that were shared, seems odd that your Inspire is not showing your Hourly Activity goal anymore. If you haven't already done so, I recommend you to restart your device and then check the information that's specified on our help article: How do I turn reminders to move on or off on my Fitbit device?, How do I see how many hours per day I met my hourly activity goal? and please let me know if the issue persists.

I'll be around.

[MeghanB1]

Hi! Sorry for the late reply but i just realized recently that my Gen 6 iPad isn’t on the list of supported devices for the Fitbit, and that’s why it won’t sync 😞

[MeghanB1]

(Aka that’s why it won’t show my exercise goals) It’s only done this since around January 30th, and after updating, now it shows all my missing stats, but still says it won’t sync. I tried removing and adding my Fitbit twice, and each time it couldn’t sync. It would just have an X symbol and then go back to the normal stats. Maybe I need to connect the USB to my Fitbit to sync it everyday? (I do have a phone, which is old and doesn’t have a lot of storage, as well as a DELL computer which is an Inspiron 11 3000 2-in-1 Laptop.) I don’t know, it just seems to be a big hassle all to just see my previous day’s stats, and it’s very frustrating that the IPad Generation 6 isn’t supported. Also, just to clarify, I mean the Weekly Exercise Goals, not the hourly/daily ones!

Moderator Edit: Formatting