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Inspire not showing active minutes

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‎04-27-2021 05:38

‎04-27-2021 05:38

I have updated the app, logged out, switched off my phone and back on. Logged back in and still not showing my active minutes despite logging a 26 minute walk. Didn’t show yesterday either

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‎04-27-2021 06:39

‎04-27-2021 06:39

Hi, @20griff07 , you will not necessarily get active minutes for a walk, unless you walked briskly for at least ten minutes.  In order to earn active minutes the older Fitbits need to detect calorie burn of at least 3 times your basic calorie burn rate for ten minutes.  A gentle walk or stroll is unlikely to earn active minutes.

Sense, Charge 5, Inspire 2; iOS and Android

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‎05-01-2021 01:05

In response to Julia_G

‎05-01-2021 01:05

Thanks for your reply.  It seems there may have been a glitch as Fitbit is logging my exercise again! 

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