Inspire not showing calls/texts

[Amandajane16]

My inspire will not show calls or texts. I have tried all of the steps over and over. Please help! 

[AlvaroFitbit]

@Amandajane16 Welcome! It's great to see you around! 

Let me help you with your Inspire not getting notifications. Which phone are you using? Is it compatible? You can try the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[Amandajane16]

Thank you for the recommendation, however it did not work.

Sent from my iPhone

[AlvaroFitbit]

@Amandajane16 thank you for the update and sorry for the delay in mine.

I have created a ticket so our Support team can further assist you via email.

Keep me posted.

[Bonfessa83]

Hello, I just purchased a Fitbit inspire2 and having same issues with calls and text msgs not showing up. I have done what was recommended in the post three times and still nothing. Can someone advise or recommend otherwise, please. 

[AlvaroFitbit]

@Bonfessa83 It's great to see that you've visited the Fitbit Community!

Thank you for following my instructions try to resolve the issue with the missing notifications on your Inspire 2. Since the issue persists I have also created a ticket so our Support team can further assists you via email

Keep me posted.

[Mary_y]

I'm having the same issue.  I too have tried on the steps.

[AlvaroFitbit]

@Mary_y It's great to have you here! 

Thank you for letting me know about this. Since you have already troubleshooted the issue I have also created a Support ticket for you.

Keep me posted.