Inspire not showing correct sleep information

[ChrisC50]

The results are most obscure and don’t bear any relation to the nights sleep I’ve just had. Very disappointed 

Moderator edit: Subject for clarity

[YojanaFitbit]

Hi @ChrisC50 welcome to the Community Forums. I'll be glad to assist you with your feedback about sleep.

Please provide more details about the sleep information that you're getting. Would you mind sharing some screenshots with me, that would be really helpful. 

I'll be around. 

[ChrisC50]

[ChrisC50]

Sent screen shots. Does not represent what sleep patterns I have. 

[YojanaFitbit · Accepted solution]

Hey @ChrisC50 thanks for getting back to me with those screenshots. That was of great help.

I'd like to mention that all of our wrist-based devices automatically detect your sleep, meaning you just need to wear your tracker or watch to bed. Autodetection is based on your movement. When you haven’t moved for about an hour, your device assumes that you’re asleep.

Additional data such as the length of time your movements are indicative of sleep behavior (such as rolling over) help confirm that you’re asleep. Morning movement tells your tracker that you’re awake. If you’re not moving but not asleep for long periods of time it’s possible for your device to falsely record sleep, in which case you can delete the sleep log from your history.

In this case, please confirm that your Inspire has synced with your mobile or syncing device. You can also restart your Fitbit and check the sensitivity of your Fitbit.

Your device's setting can record your sleep in either "sensitive" mode for extremely detailed sleep reporting or "normal" mode for a more basic idea of your sleep patterns. Note that if you use a Fitbit device with heart-rate tracking to detect your sleep stages, this setting doesn't apply.

• The normal setting counts significant movements as being awake (such as rolling over) and is appropriate for most users.
• The sensitive setting will cause your device to record nearly all movements as time spent restless or awake. This setting may be helpful for users who wake up feeling tired even though their sleep history shows sufficient rest.

If you use the Fitbit app for Android you must change your sleep sensitivity setting on fitbit.com.

Some users have reported better sleep tracking when using the option "on clip" instead of "on wrist", you can find the instructions on how to do so in the manual page 12 and 18.

Keep me posted.

[RedHedd]

Yeah, yeah, yeah. I've done all that.  It's still wonky.  I Went to bed around 10:00 p.m. I apparently got up to use the bathroom around 2:00 a.m. this morning. FitBit stopped tracking my sleep at 2:00 a.m. when I had successfully gone back to sleep after that pit-stop and slept in until around 7:00 a.m.  It does this quite regularly on me. It's set for normal tracking on wrist as prior experiments to switch it to "on clip" resulted in sleep tracking being completely turned off. Switching to sensitive was too sensitive.

Yes, I've run the update. My Inspire does seem to track a bit more accurately, but it's still not 100% reliable.