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Inspire not syncing

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‎09-03-2019 02:56

‎09-03-2019 02:56

I am able to manually sync by opening the app but the inspire only has one or two days worth of data. I have all day sync on. I have tried toggling it on and off. I have tried turning Bluetooth on and off, re-installing the Fitbit app, deleting and re pairing the device to my Fitbit account. At this point I may just buy a regular watch. 

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‎09-03-2019 03:20

‎09-03-2019 03:20

Hi @AK-FB  What phone are you using? Is it on the Supported Devices List?

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-03-2019 03:51

In response to NellyG

‎09-03-2019 03:51

iPhone XS Max with latest update 

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‎09-03-2019 05:46

In response to AK-FB

‎09-03-2019 05:46

Ok thanks. All day sync should work with that phone. It might be woth contacting Support and see if they can help you with it (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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