12-03-2021 16:12
12-03-2021 16:12
Fitbit inspire is only 6 weeks old.
It doesn't seem to be tracking sleep, but is tracking steps and activity.
I have tried to reset it using the instructions on here. I put it on charge and hold the button down.
A smiley face in coming up in the reset process, but the device is not vibrating as the instructions say it should.
I have deleted the app and reinstalled it aswell.
Any other ideas?
12-05-2021 01:25
12-05-2021 01:25
I’m having exactly the same problem.
Any suggestions please?
12-05-2021 02:35
12-05-2021 02:35
My inspire isn’t new it was bought for my last Christmas up to Friday it was tracking sleep activity, but hasn’t done it was the past 2 days!
12-08-2021 15:16
12-08-2021 15:16
12-09-2021 03:57
12-09-2021 03:57
Mine isn't new but since 2 days ago I have same issue. In fact I now cannot add my device to the app at all. When trying to add & I hold the button down no smile face at all.
Please help!
12-09-2021 11:23
12-09-2021 11:23
I’m convinced there is a serious glitch with the Fitbit software because so many people are having trouble with tracking their sleep.
I have tried every remedy to get my Fitbit Inspire to work properly but it still won’t function correctly. Tracking my sleep is a main function for me so I am very keen to get this sorted.
Can someone help, please 🙏🏼.
12-18-2021 13:52
12-18-2021 13:52
I unpaired my device from my Android. Then I could not pair it until I turned notifications on. Then my phone requested pairing to this new device. Suddenly, all my sleep recodings showed up. My phone showed no sleep or activities since Dec 9th. Hope this helps!
12-19-2021 01:55
12-19-2021 01:55
12-23-2021 14:33
12-23-2021 14:33
Mine did the exact same thing and Support was absolutely no help!