help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire not updating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-14-2021 04:57

‎02-14-2021 04:57

I have followed all instructions to update my Inspire and it just will not update. I have tried numerous times. Please can someone help me. 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-15-2021 10:49 - last edited Wednesday by Fitbit Moderator

‎02-15-2021 10:49 - last edited Wednesday by Fitbit Moderator

Welcome to the Fitbit Community, @mothercare.

Thanks for the details shared in your post and for already trying to resolve the issue. If you continue experiencing this issue, please confirm our complete troubleshooting instructions at Why can't I update my Fitbit device? 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎02-18-2021 15:17

In response to LiliyaFitbit

‎02-18-2021 15:17

Thanks. It turns out that it was a compatibility problem with my phone. 

Best Answer

‎02-18-2021 16:06 - last edited Wednesday by Fitbit Moderator

In response to mothercare

‎02-18-2021 16:06 - last edited Wednesday by Fitbit Moderator

Thank you for your reply, @mothercare.

I am glad to hear you're back on track. Thank you for your comments as this information may help other members in the same situation

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes