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Inspire not vibrating and display issue

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‎07-06-2020 12:52 - last edited on ‎07-07-2020 21:39 by Fitbit Moderator

‎07-06-2020 12:52 - last edited on ‎07-07-2020 21:39 by Fitbit Moderator

My Inspire is not vibrating nor is the screen flashing...I need help. Its brand new too.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-07-2020 21:38

‎07-07-2020 21:38

Hi @Riah1157, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know if your device vibrates when you put it to charge or when you setup a silent alarm? Can you please share more details about the screen issue? Is the display of your Inspire not turning on? In the meantime I receive your answers, please try our restart process and let me know if the issue persists.

 

Looking forward toy our reply. 

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‎07-10-2020 06:08

In response to RicardoFitbit

‎07-10-2020 06:08

Hi, Thank you soooo Much, I restarted my fitbit inspire and it works now. I’ll keep you updated if it acts out again. 

 

Thank you so much🥰😁

 

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‎07-10-2020 07:03 - last edited on ‎07-10-2020 11:35 by Fitbit Moderator

In response to Riah1157

‎07-10-2020 07:03 - last edited on ‎07-10-2020 11:35 by Fitbit Moderator

i have the same problem. My inspire was used before. It's not vibrating and I don't know why. When I restart by pressing for 3 seconds it's not vibrating as well

 how to proper reset it? Can you help me please?

 

Moderator Edit: Formatting

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