11-16-2021
14:59
- last edited on
11-18-2021
17:40
by
AndreaFitbit
11-16-2021
14:59
- last edited on
11-18-2021
17:40
by
AndreaFitbit
I've been a fitbit user for 10+ years. I had a Flex until it wore out. I replaced it with the Inspire, and it has been a disappointing product. The design of the wristband is such that it is easily loosened, and can come off without notice. Over the year that I've had the Inspire, I lost the band at least 3 times, and fortunately was able to find it. Most recently the band came off while working outside, and I will never be able to find it. Tech support response was "too bad, my warranty has expired - here's the link to buy more of our products".
The clasp on the Flex was secure, but the Inspire band was just a series of holes that you had to make sure that the other end was secured into. Poor design and probably poor quality. I'm done with fitbit!!
Moderator edit: updated subject for clarity.
11-17-2021 16:58
11-17-2021 16:58
My band broke when I was out, I didn't even feel it. Tried to replace it with a genuine fitbit band and they didn't have any. So I had to get an imitation band, again it has broken another 2 times, I'm onto my third band. I expect I will have to keep replacing it every few months! Ridiculous. Of course this happened just after the warranty period.
11-18-2021 07:51
11-18-2021 07:51
11-18-2021
17:47
- last edited on
10-15-2023
08:10
by
MarreFitbit
11-18-2021
17:47
- last edited on
10-15-2023
08:10
by
MarreFitbit
Welcome to the Fitbit Community, @smb10567 and @FeeBee7. Thank you for your feedback regarding Inspire wristbands.
I understand you've invested in the Fitbit Family; however, we as any other company have policies to follow through.
We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
12-01-2021
19:09
- last edited on
12-02-2021
07:13
by
AndreaFitbit
12-01-2021
19:09
- last edited on
12-02-2021
07:13
by
AndreaFitbit
I too have a Fitbit inspire and the band broke. Would like to purchase a new band but cannot find.
Do you know if they have bands for the inspire?
thank you
Moderator edit: format and merged posts.
12-02-2021
06:19
- last edited on
12-02-2021
07:13
by
AndreaFitbit
12-02-2021
06:19
- last edited on
12-02-2021
07:13
by
AndreaFitbit
What size do you need? I have extra band that I no longer have use for.
Moderator edit: removed personal information.
12-02-2021 07:22 - edited 12-02-2021 07:22
12-02-2021 07:22 - edited 12-02-2021 07:22
Thanks for getting back to us and for your comments @Rpignato.
Inspire bands are no longer available on the Fitbit Store but you may find them with our authorized retailers.
Thank you for the offer @smb10567 you can contact each other via PM.
Keep on visiting the forums.
12-02-2021
07:49
- last edited on
12-02-2021
08:44
by
AndreaFitbit
12-02-2021
07:49
- last edited on
12-02-2021
08:44
by
AndreaFitbit
Found some on Amazon.
Moderator edit: removed personal information.
12-02-2021 12:24
12-02-2021 12:24
Thanks for getting back to us and for letting us know that you found Inspire bands on Amazon @Rpignato.
This information could be useful for other users.
Keep on visiting the forums.
12-02-2021 15:06
12-02-2021 15:06
Oh no that's terrible! GPS/find my fitbit would indeed be helpful.
12-02-2021 15:08
12-02-2021 15:08
Thanks Andrea, definitely a lot of improvements could be made to the fitbit - the band being one of them. Another, that I can't use the screen when my fingers are sweaty, but that's the time that I want to be able to use the screen, I mean that's what it's for right?!
12-03-2021 01:37
12-03-2021 01:37
Just go onto Amazon and buy them in a 2 pack or 3 pack depending on the color choices. I own a Fitbit ONE and mine came with 2 silicone clips, and I got more designs and colors on Amazon. I hope this helps you, smb10567
12-03-2021 07:35
12-03-2021 07:35
01-09-2022 22:05
01-09-2022 22:05
You can buy a new one on Amazon or eBay. I do this a lot I bought a 3 pack of switchable colors to match my outfits. They clip on your shirts or to the bra strap. It's where I wear mine. I hope this helps you FeeBee7
01-09-2022 22:09
01-09-2022 22:09
How do you like your Inspire 2? My lovely Fitbit ONE is dying means it's getting harder to push on for sleep mode and I was going to switch to this due to being similar to ONE with the tracking, sleeping, etc? Thanks in advance
01-10-2022
05:44
- last edited on
02-16-2024
10:31
by
MarreFitbit
01-10-2022
05:44
- last edited on
02-16-2024
10:31
by
MarreFitbit
Thanks for getting back to us and for your great advise @Decaf2.
I don't have an Inspire 2 but loved my Fitbit One. Let's see what other users have to say about their Fitbit Inspire 2.
Keep on visiting the forums.