Hi @Nikkilg80, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Inspire since it won't update the firmware and it won't receive text/ call emails notifications.
Please follow the troubleshooting steps that are listed in this help article. After this, run the update again and see if it gets completed.
In order to fix the notifications issue, please follow the steps listed in this help page. Finally, monitor your Fitbit device and see if the issues get fixed.
Keep me posted on the outcome.
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