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Inspire's firmware won’t update

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‎09-04-2020 17:21 - last edited on ‎09-05-2020 04:14 by Fitbit Moderator

‎09-04-2020 17:21 - last edited on ‎09-05-2020 04:14 by Fitbit Moderator

My app says that my device needs updated, but the update does not actually finish.  I’ve tried several times.  Any tips?

 

 

Moderator edit: updated subject for clarity

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‎09-05-2020 04:13

‎09-05-2020 04:13

Hi @mneal, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Inspire is not updating its firmware, even though you have tried several times.

 

Please try the troubleshooting steps that are listed in this help article. After this, run the update again and see if it gets completed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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