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Inspire screen frozen and won't swipe

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‎08-05-2020 21:16 - last edited on ‎08-06-2020 15:52 by

‎08-05-2020 21:16 - last edited on ‎08-06-2020 15:52 by

My screen is frozen on the time. I can get it to change. The time changes but I can’t swipe up or down. Not sure what is going on. Please help 

 

 

Moderator edit: subject for clarity

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‎08-06-2020 15:51

‎08-06-2020 15:51

Welcome to the Fitbit Community, @Karijcb09.

 

I am sorry to hear the screen on your device is frozen and you can't swipe up or down. I appreciate the additional details and I am here to help. I recommend restarting your device by following the steps from this help article: How do I restart my Fitbit device?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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