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Inspire screen is black

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‎06-16-2020 14:18 - last edited on ‎06-23-2020 11:53 by Fitbit Moderator

‎06-16-2020 14:18 - last edited on ‎06-23-2020 11:53 by Fitbit Moderator

Help my clock image and steps image disappeared.  It’s still tracks but screen is black. What can I do?  Thank you

 

 

Moderator edit: updated subject for clarity

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‎06-23-2020 12:28 - last edited on ‎05-24-2025 10:08 by Fitbit Moderator

‎06-23-2020 12:28 - last edited on ‎05-24-2025 10:08 by Fitbit Moderator

@Mjsiciliano1 It's good that the community is growing! 

Let me help you with your Inspire screen not working. Try restarting your tracker by following these instructions. Since it is still syncing also try changing the clock face.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-23-2020 13:09

In response to AlvaroFitbit

‎06-23-2020 13:09

I got it to work. Thank you!

Sent from my iPhone
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‎07-01-2020 04:54 - last edited on ‎05-24-2025 10:08 by Fitbit Moderator

In response to Mjsiciliano1

‎07-01-2020 04:54 - last edited on ‎05-24-2025 10:08 by Fitbit Moderator

@Mjsiciliano1 thank you for the update.

Really happy to hear that the suggestions helped you fix the issue and thank you for confirming this as it may help other members in the same situation.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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