07-14-2019
15:06
- last edited on
07-15-2019
06:23
by
AlvaroFitbit
07-14-2019
15:06
- last edited on
07-15-2019
06:23
by
AlvaroFitbit
My fitbit inspire has just gone blank, put it on to charge it vibrates but nothing is happening.
Moderator edit: updated subject for clarity
07-15-2019
06:25
- last edited on
01-23-2025
09:50
by
MarreFitbit
07-15-2019
06:25
- last edited on
01-23-2025
09:50
by
MarreFitbit
@Juslouise, welcome to the Fitbit Community! I hope you're doing well!
Let me help you with your Inspire display not lighting up. Please restart it by following these instructions.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
01-17-2020 02:57
01-17-2020 02:57
Thank you for this! I have this issue almost every time I charge my fit bit.
01-17-2020
08:50
- last edited on
01-21-2025
07:55
by
MarreFitbit
01-17-2020
08:50
- last edited on
01-21-2025
07:55
by
MarreFitbit
@Laur0165 Welcome! It's great to see you around!
Glad I could help and thank you for confirming that this worked for you as other members may benefit from this. I hope your device helps you reach your fitness goals for this new year.
Happy stepping!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
02-20-2020 21:03
02-20-2020 21:03
I followed the instructions on how to restart the Fitbit Inspire when the screen goes black/blank. The instructions did work. Thank you so much.
03-26-2020 04:45
03-26-2020 04:45
The instructions are stupid bc they don’t tell me HOW to restart the **ahem** thing 😾
03-26-2020 05:08
05-21-2020 07:58
05-21-2020 07:58
The instructions are for Fitbit zip. I have the inspire—it’s working and it syncs, but the screen is blank.
05-21-2020 08:03
05-21-2020
08:32
- last edited on
01-21-2025
07:56
by
MarreFitbit
05-21-2020
08:32
- last edited on
01-21-2025
07:56
by
MarreFitbit
@Taichisharon It's great to see you in the Community!
Let me help you with your Inspire screen not working. As @Laur0165 kindly pointed out in her post you can select the instructions for the different Fitbit devices available. Since your device is still syncing your can also try changing the clock face as this have helped other users in this situation.
@Laur0165 thank you so much for your help in this thread.
Keep me posted.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
05-27-2020 11:29
05-27-2020 11:29
I've reset my Fitbit Inspire - but I still have the blank display screen. When I hold the reset button I never get the smiley face that indicates the reset. Is there anything else I can try? I is still tracking as the app is still updating, just no display. I've only had the Fitbit since January.
05-27-2020 11:36
05-27-2020 11:36
Never mind - the later post of changing the clock face worked! Is the Inspire more sensitive? I had an alta for almost 3 years and no problems. The Inspire, I've had for 6 months and have to reboot monthly.
Thanks!
05-28-2020 04:53
05-28-2020 04:53
06-26-2020 02:58
06-26-2020 02:58
Just to say that merely plugging in and pressing the bottom didn't work for me either, but changing the clockface did. Thank you!
07-02-2020
11:41
- last edited on
01-21-2025
07:56
by
MarreFitbit
07-02-2020
11:41
- last edited on
01-21-2025
07:56
by
MarreFitbit
@CatherineMAB Thanks for stopping by!
Really happy to hear that you were able to fix the issue with your Inspire screen and thank you for clarifying what worked for you as this may help other members in the same situation.
I'll be around.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
07-16-2020 16:06
07-16-2020 16:06
Thank you for your helpful tip. This worked perfectly and now my Inspire is illuminated and working just fine. Have a great day and thank you again.
07-16-2020 16:06
07-16-2020 16:06
I had the same issue until I tapped on the face 5 times
07-25-2020 08:08
07-25-2020 08:08
Usually a reboot works, but changing the clock face solved my problem this morning. Thank you.
07-26-2020
12:21
- last edited on
01-21-2025
07:56
by
MarreFitbit
07-26-2020
12:21
- last edited on
01-21-2025
07:56
by
MarreFitbit
@TexasWren @KellyinAZ I hope you are doing fine.
Really happy to hear that your Inspire screen is working now and thank you for confirming the suggestions worked for you as this may help other members in the same situation.
Let me know how it goes
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
08-12-2020 02:04
08-12-2020 02:04
Hi,
my Inspire has a blank screen.
I’ve followed the instructions of holding the side button for 5 secs whilst on charge - nothing happened.
I have also tried changing the clock faces following your further advice. The screen still remains blank.