Inspire screen is frozen

[Huebnerjudy]

My screen wont move from the date.just seems to be locked there.

Moderator edit: subject for clarity

[Abby5945]

Hi! I plugged it in and held the button down for 5 seconds at a time like 4 or 5 times, and then pressed it quickly like 5 more times, and then it reset. No idea which part worked! 🙂

[EileenHI45]

Thank you!!

[VanitaT]

This helped me so much. Thank you. I have no idea why the screen goes blank every time. I always have to go into the app to track my progress. Isn't there a way Fitbit can see the issues and resolve it? I see so many reviews with the same issues and it just seems its an ongoing issue that needs to be recalled. 

[PrincessO623]

Thanks I tried this today and it worked.

[Playcommunity]

Yes I had the similar problems mine won’t go up or down

[NatR77]

Have you figured it out? I restarted mine 5 times and no change in the screen

[Anne66scot]

Sorry to hear that . Restarting a few times certainly worked for me and had no problems since then

Sent from my iPad

[gfts]

No buttons