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Inspire screen won't turn on

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‎06-06-2020 08:34

‎06-06-2020 08:34

All of a sudden a couple of days ago, my inspire's screen just up and stopped working. I've tried numerous things to fix it such as letting it die and recharging it, holding down the button for 2, 5, and even 15 seconds, and changing watch faces to no avail. I can definitely tell it's on since when I hold the button down it still vibrates and it would still sync to my phone. I hope it isn't cooked as I've only had it since Christmas.

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‎06-10-2020 11:45

‎06-10-2020 11:45

@BryanFreeman Welcome to the Fitbit Community!

 

Let me help you with your unresponsive Inspire and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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