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Inspire showed 100% charge for 4 days then died completely

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Has anyone had this issue? All was normal and then I charged it one night. It showed 100% charge for about 4 days straight and then it just died. Not sure it's still under warranty so I'm probably screwed but was curious to see if any others had this issue and if there was any type of resolution to it. 

 

Moderator Edit: Clarified subject

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@tina0954 Welcome to the Fitbit Community. Thanks for the details mentioned. 

I moved your post to this board, in an effort to keep the forums organized. I'd like you to follow these tips for trackers not charging and continue monitoring its functionality. 

Feel free to check out the Fitbit Warranty here

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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I have noticed that as well, but so far not at 100% charge. Usually my fitbit will drain from 100% to 60% over a period of three days loosing 3% charge every four hours (approx...dependent on activity). At that point, I frequently see it sticking at a specific charge between 50 and 60%. After 12hours or more being stuck at that battery level the charge will suddenly drop 30% or more in an hour. I've been lucky so far in that it has never completely drained when that has happened. Usually the charge is still somewhere between 20 and 30%. I always plug it in to the charger at that point. So I'm not sure how much longer it would take to drain completely.

 

When it is stuck at a specific charge, I have found that the battery level gets corrected if I reboot the fitbit.

 

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@SunsetRunner Hi there. Thank you for the detailed information shared and the restart performed. 

I appreciate that you've been monitoring this situation. I'd like you to follow these tips to extend your Fitbit device's battery life, continue checking its functionality after this. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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