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Inspire showed tracked steps while I was in bed

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‎09-02-2020 16:36 - last edited on ‎09-03-2020 06:02 by Fitbit Moderator

‎09-02-2020 16:36 - last edited on ‎09-03-2020 06:02 by Fitbit Moderator

I was just laying in bed for 16 minutes and I look at my Fitbit and it said I done 43 steps... even though I barely moved. How can I fix this.

 

 

Moderator edit: updated subject for clarity

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‎09-03-2020 06:01

‎09-03-2020 06:01

Hi @Shammilab, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Inspire showed some steps while you were in bed.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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