06-27-2020 21:32
06-27-2020 21:32
I never had a big problem with manual log as it will still show my stats as Time, Cal and BPM atop, whether it was a walk or run. And this is how I like it displayed.
I clocked a total of 12,499 steps, total cal 2,238, 49 active min (from 9 to 10 pm) last night. However I manually plugged in the walk exercise from 9 to 10 pm:
I believed I have done the necessary and nothing yet has been able to explain the change I didn’t opt for. I never asked for pace?!
I have tried:
Nothing works this far for the unexplained change in tracking and display. And I am not seeing an app update option in Apps store as the live chat fella suggested.
Anyone having the same issue? Or solution?
07-06-2020
10:30
- last edited on
06-26-2024
17:42
by
MarreFitbit
07-06-2020
10:30
- last edited on
06-26-2024
17:42
by
MarreFitbit
@Potbellyoink It's great to have you here!
Sorry to hear that our activity is showing stats that you don't want. Why did you manually logged this activity? Isn't your tracker detecting your activity? I think it would be better if you either let your tracker detect the activity or select the activity from the activities options on your tracker. After this see if the stats show as you wish instead of logging them to your account. You could also share a screenshot of what you are seeing so I have a better understanding of what you previously saw and what you see now on your activities. Finally you can also reach out to our Support team for further assistance.
Let me know how it goes.
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12-14-2022 18:06 - edited 12-18-2022 13:28
12-14-2022 18:06 - edited 12-18-2022 13:28
DISREGARD
12-17-2022 11:46
12-17-2022 11:46
Hello @SunsetRunner and welcome to the Community. You added on to an older thread about a different device. The Inspire 3 behaves different from both the Inspire HR and the Inspire 2. I think you should start a new thread in the Inspire 3 forum about this problem Can you please add a few more details? I'm not sure if you are writing about what you see on the device or what you see on the mobile app? Real time stats or exercise summary?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
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