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Inspire showing a straight line

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‎02-27-2021 06:06 - last edited on ‎02-28-2021 09:07 by Moderator Alum

‎02-27-2021 06:06 - last edited on ‎02-28-2021 09:07 by Moderator Alum

Just got my new Inspire, trying to charge it but theres just a straight line across the screen. Why is this? It wont sho any screen display when I press the side button either 

 

 

Moderator Edit: Clarified subject

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‎02-28-2021 09:08 - last edited on ‎05-12-2025 04:42 by Fitbit Moderator

‎02-28-2021 09:08 - last edited on ‎05-12-2025 04:42 by Fitbit Moderator

Welcome to the Community, @Kit74.

Thanks for the information provided. Sometimes, when the devices show a straight line, that means that your tracker is updating. If you are having any type of problems with this process, I recommend checking the article: Why can't I update my Fitbit device? and follow the instructions provided there.

Have a good day!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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