04-30-2020 06:03
04-30-2020 06:03
Inspire is not displaying steps, activity, and women's health. I have reset the device multiple times.
Current Firmware Version: 33.20001.63.5
04-30-2020 06:57
04-30-2020 06:57
Hi, @Cheesetoastie , a restart usually fixes this issue. When you have done the restarts, have you seen the smiley face icon?
If you have restarted several times and it still isn’t fixed then you might need to get in touch with Fitbit Customer Support on contact.fitbit.com , because hardware issues can’t really be supported in the Community Forums.
As you will understand, there is currently a longer wait than usual, given the circumstances, so it is probably worth continuing to try the restart while you are waiting for a response.
Sense, Charge 5, Inspire 2; iOS and Android
05-01-2020 04:08
05-01-2020 04:08
Thank you. I will post an update if Fitbit can provide a solution.
05-04-2020 03:20
05-04-2020 03:20
I changed the clock face to one that shows steps with the time. A short-term solution while waiting for Fitbit to reply to my email.