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Inspire sleep tracking not accurate

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‎01-02-2021 09:57

‎01-02-2021 09:57

I have a new inspire. Struggling with sleep tracking. It isn’t accurate. The graph shows plenty of restless and awake periods however the figures below don’t reflect this. It will often say 0 awake when the graph clearly shows awake periods. Any ideas/help? 

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‎01-04-2021 05:17

‎01-04-2021 05:17

Hi @jemmah, welcome to our Fitbit Community. Regarding the sleep tracking issue that your Fitbit Inspire has experienced, I'd like you to restart it as advised in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep data.

 

Finally, monitor your Fitbit Inspire and see if it tracks your sleep properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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