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Inspire stopped counting steps and HR

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‎06-01-2021 11:49 - last edited on ‎06-02-2021 10:27 by Fitbit Moderator

‎06-01-2021 11:49 - last edited on ‎06-02-2021 10:27 by Fitbit Moderator

Since a few days my inspire hr stopped counting steps and heartrate. I tried to reset my fitbit a few times, but nothing changed... I only see the time now ony fitbit 

 

 

Moderator edit: format. 

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‎06-02-2021 10:34

‎06-02-2021 10:34

Welcome to the Fitbit Community, @Mijnt. Thanks for letting us know that you've tried to reset your Inspire HR to show steps and heart rate without success. 

 

Please set up your tracker again. Follow the instructions of help article: How do I set up a replacement device or add a second device to my account?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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