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Inspire stopped registering my sleep data

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My Inspire Sleep won't register anymore and the tile is completely greyed out.  I have tried to restart my Inspire but it still doesn't show up so I am manually having to log it every day.  Any suggestions?

 

Moderator Edit: Clarified subject

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Mine too some days but also registering incorrect beginning sleep time 

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Hi there, @Annabelle41415. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire before reaching out. I've seen you contacted our Support Team after posting here. If you still need help, please feel free to contact our team back for further assistance. 

@DebboWill Welcome on board. 

If you're still having issues with your sleep data, as a first approached, I'd recommend to sync your Inspire HR to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

Hope this helps. 

Maria | Community Moderator, Fitbit


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Thank you.  I've never had this problem before but I'm trying to see if synching my device will help.  The last two days it synced late morning and then the tile "woke" up and calculated my previous nights sleep.  Thanks for responding.
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My inspire just stopped logging my sleep two days ago. I’ve done all the recommended steps. Now what?

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My inspire just stopped logging sleep. I’ve dine the recommended steps. Now what?

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