Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire stopped tracking sleep and exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

In May I noticed my Inspire completely stopped tracking my sleep - it worked fine before. I liked the function but wasn’t a big deal. I do a lot of walking and it still logged all of my steps and distance of walking, which is what I used it for, mainly. I have just been for a run and was looking for a way to track my running properly and realised the FitBit app should be doing this automatically - and that it actually was up until the same day in May that it stopped tracking my sleep. I assume the sensor for these is linked and imagine that something has gone wrong? I would really like to use the activity function as I will be cycling daily soon. I’m aware I can set it myself but it’s a shame that it’s not recorded any of my cycling or runs for the past 3 months. As I said, it still recognises my steps and distance, and it still connects to my app fine. Is there something I can do to make this work again? 

Best Answer
21 REPLIES 21

Such a frustrating experience many hours trying to troubleshoot with no real outcome except more hassles

Best Answer
0 Votes
Hi. Check in settings that the Fitbit is set to wrist not clip. That solved my problem.

Sent from my iPhone
Best Answer