09-05-2019
14:14
- last edited on
09-06-2019
07:45
by
AndreaFitbit
09-05-2019
14:14
- last edited on
09-06-2019
07:45
by
AndreaFitbit
I'm happy that Inspire tracks my pool walking and seems to be accurate, but it stopped tracking my sleep,??? Both are important to me.
Moderator edit: updated subject for clarity.
09-06-2019 07:52
09-06-2019 07:52
Hi @TrixieOutWest - This just started randomly? I'd definitely start with restarting the tracker. Follow the directions in the link below.
https://help.fitbit.com/articles/en_US/Help_article/1186
Let me know if that helps (or doesn't).
09-06-2019 08:01
09-06-2019 08:01
A warm welcome to our community @TrixieOutWest I'll be happy to assist you with your sleep tracking inquiry.
Since your Inspire isn't registering your sleep, I recommend trying the following:
Thank you for your assistance @Ozzie65.
Keep on visiting the forums.
09-18-2019 13:54
09-18-2019 13:54
I tried this several times, and no results. Since it stopped tracking a couple of weeks after I started using the fitbit in the water to track steps in the pool (which works great!), I wonder if that's the cause. Thanks for your assistance, though..
09-18-2019 13:58 - edited 09-18-2019 13:59
09-18-2019 13:58 - edited 09-18-2019 13:59
Hi! Manual sync and restart did not work. I wonder if it stopped because I'm using the Fitbit in the pool to track steps now. It was around the same time. Thanks for your response.