07-02-2020 09:00 - last edited on 07-02-2020 19:41 by LiliyaFitbit
07-02-2020 09:00 - last edited on 07-02-2020 19:41 by LiliyaFitbit
After swimming for about 20 minutes I noticed my Fitbit stopped working. It was fully charged when I put it on the in the morning. What has happened? What should I do now? This Fitbit is only 6 months old.
Moderator edit: subject for clarity
07-02-2020 09:23
07-02-2020 09:23
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options