10-22-2020
15:28
- last edited on
10-25-2020
12:39
by
RicardoFitbit
10-22-2020
15:28
- last edited on
10-25-2020
12:39
by
RicardoFitbit
Hi all,
My Inspire does this thing sporadically where I wake up having completed 30,000 or 40,000 steps while I've been asleep - in about 15 minutes.
I don't really move around while I'm asleep and it seems impossible to get up that high from a few arm movements if I am moving.
How do I fix this and how do I delete the incorrectly logged steps?? - update, I logged the extra steps as "driving" then deleted that exercise.
Moderator Edit: Clarified subject
10-25-2020 12:39
10-25-2020 12:39
Hi @Espressocat, welcome to the Community Forums!
Thanks for bringing this to our attention and for trying some steps to delete the steps that were erroneously added. To better assist you with this and further investigate, can you please let me know when was the first time you experienced this situation and how many times since then? Is this occurring with steps only or with other stats as well? In the meantime I receive your answers, please restart your Inspire and let me know how it goes.
Looking forward to your reply, let me know if you have any additional questions.
11-08-2020 13:39 - edited 11-08-2020 13:41
11-08-2020 13:39 - edited 11-08-2020 13:41
Hi! Thanks for the reply.
11-08-2020 13:39 - edited 11-08-2020 13:40
11-08-2020 13:39 - edited 11-08-2020 13:40
Hi! This was about the 3rd time it had occurred.
It's now done it again twice over the weekend. It's only the steps that seem to be affected.
I'm restarting it again and will see how I go.
11-26-2020 13:13
11-26-2020 13:13
Hi Ricardo,
This is still happening to me. Has occurred twice more overnight. Waking up to 60 or 80 thousand steps.
Is my fitbit defective?