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Inspire went black

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‎11-16-2019 10:59 - last edited on ‎11-17-2019 14:02 by

‎11-16-2019 10:59 - last edited on ‎11-17-2019 14:02 by

Ugh!!! Less than 2 months and now it went totally black this afternoon. Certainly not recommending this fitbit model to anyone!!!

 

 

Moderator edit: subject for clarity

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‎11-17-2019 14:09 - edited ‎11-17-2019 14:10

‎11-17-2019 14:09 - edited ‎11-17-2019 14:10

Hi @RobinMK, it's nice to see you again in our Community Forums. 

 

I've moved your post in order to keep our Community organized.

 

I am sorry to hear your Inspire tracker went black. I totally understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. I recommend following our complete troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging?

 

If the issue persists, change your clock face by following the instructions provided in the help article: How do I change the clock face on my Fitbit device?.

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-20-2019 21:37

In response to LiliyaFitbit

‎11-20-2019 21:37

I restarted and it's working again. Thank you.
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