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Inspire will not turn on

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‎07-05-2023 11:22 - last edited on ‎07-06-2023 12:40 by Fitbit Moderator

‎07-05-2023 11:22 - last edited on ‎07-06-2023 12:40 by Fitbit Moderator

I have charged my Fitbit for the last 12 hours and it still will not turn on. Am I turning it on right? I have been pressing in the button for around 5secs. Should I wait longer or what should I do? 

 

Moderator edit: clarified subject.

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‎07-06-2023 09:56 - edited ‎07-06-2023 10:06

‎07-06-2023 09:56 - edited ‎07-06-2023 10:06

It's good to see you in the community for the first time @lizajoeleee.

Thanks for the details regarding the inconvenience with your tracker.

If this is related to the battery, please make sure that you've followed the steps provided in this article.

Make sure that you've also completed the restart procedure described here.

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