Inspire will vibrate for everything but texts

[Kbrow]

Recently my Fitbit stopped vibrating for texts, but it vibrates for everything else. I’ve reset it, I’ve checked the settings everything should be fine. 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Kbrow Welcome to the Community. Sorry for the delay in my reply.

Let me help you with your inspire not vibrating for your text notifications. Try refreshing the link between your phone and your tracker by doing the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Let me know how it goes.

[Kbrow]

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